What is an ecommerce site? When might I need one?
Find out if an ecommerce site is appropriate for your organisation.
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How to Add a Shopping Cart
This tutorial provides information on the main steps involved with seting up your own new catalogue and shopping cart, with credit card and other payment options.
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What is a payment gateway and a merchant account?
This explains what a payment gateway is and when you might need one. Also, what is a merchant account.
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Selecting the right credit card payment gateway / merchant account
Which payment gateway and merchant account is best for me? Who do i contact?
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What Payment Options can I offer on my website?
Choose from the following list of payment options:
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Standard Online Sales Sequence
Description of the procedure for online sales.
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Freight, Shipping or Delivery Fees
Find out how to charge freight.
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Shopping Cart Transaction Messages
Here is how to create a thank you page after your customers place an order and process their credit card details.
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Options for colour and size (with different prices, SOH or codes)
How do I include colour choices with my shopping products as well as sizes? Or how do i give different styles a different code or stock on hand quantity?
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Credit Card Payment Notifications
How do I access credit card payment notifications?
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Ordering Products Offline
What to do when customers want to order products offline.
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Delivery Address, Gift Cards and Checkout Customisations
How to insert gift cards and other customised options into your shopping cart checkout.
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Catalogue/Shopping Cart Layout Options
Find out the different shopping cart layouts available using the Content Management System:
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Adding a currency converter
How to add a currency converter link to your shopping cart.
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Exporting product info from MYOB
You can export your product information straight out of MYOB into the Content Management System.
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How does quantity in stock reduce?
Quantity in stock reduces automatically when an order is placed.
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Minimum and Maximum Orders
Minimum and maximum order quantities can be set on a product by product basis.
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Out of Stock, Hidden, Not for sale or Prioritised Products
Do you need to hide a product temporarily or just prevent people buying it with a message saying temporarily out of stock? Or do you want to prioritise the products on the page?
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How to add a Voucher
Here is how you add the sale of Vouchers to your shopping cart.
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Order notification, but no payment notification?
If you have received an order notification, but no payment notification nor receipt, then this means the customer either not got that far, or they have changed their mind, or possibly they are short of funds.
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Hosted Payment Solution, or your own SSL cert?
Most payment gateways offer you to options, to implement your own checkout, or to use a hosted payment page. We suggest you use the hosted payment page.
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Trade Pricing
Here is how to setup trade pricing for your authorised customers
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Information for Completing Merchant Account Forms
Find answers to questions you may find on the form when you setup a new merchant account...
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Adding additional questions at product level
Can I add question fields for my customer to answer regarding my product?
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Paymark Logins
If you are using Paymark logins for viewing your merchant transactions, please refer to these logins
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